We're Here To Help
Your satisfaction is important to us! Use the form below to email us any questions, comments or concerns you may have about products, store experiences and more. We will respond as soon as we can within 1 business day.
For product related questions, please provide (a) complete product name from the website, and (b) size if you need help on a particular size.
Order Related Questions:
If you need help or have any other questions concerning your order, please "Reply" to the Order Confirmation email you received, along with your questions or comments. If you do not have the order confirmation email, use the form below or email us at email@example.com and provide details regarding (a) your order number, (b) product name and (c) product code of items you need help with.
Phone Contact: +(212) 457-1476
Email Contact: firstname.lastname@example.org
Please note our preferred mode of communication is via email and we are unable to provide live phone support at this time.
However, if you need to speak with us you can call us at +(212) 457-1476 and leave us a detailed message with your name, phone number and the reason for your call. We will get back to you as soon as we can.
We are able to return calls and provide phone assistance during the following hours:
Weekdays: 5 pm to 9 pm EST.Weekends: 10 am to 7 pm EST.
Please let us know in your message if you do not wish to be contacted during certain hours.
Our Mailing Address:
Susan Becher & Associates
Phone: +(212) 496-1394
1173A Second Avenue, Suite #121
New York, NY 10065 US
Phone: +(212) 457-1476