We're Here To Help
Your satisfaction is important to us! Use the form below to email us any questions, comments or concerns you may have about products, store experiences and more. We will respond as soon as we can within 1 business day.
For product related questions, please provide (a) complete product name from the website, and (b) size if you need help on a particular size.
Order Related Questions:
If you need help or have any other questions concerning your order, please "Reply" to the Order Confirmation email you received, along with your questions or comments. If you do not have the order confirmation email, use the form below or email us at [email protected] and provide details regarding (a) your order number, (b) product name and (c) product code of items you need help with.
Phone Contact: +(212) 457-1476
Email Contact: [email protected]
We are able to return calls and provide phone assistance during the following hours:
Weekdays: 9 am to 8 pm EST.Weekends: 10 am to 7 pm EST.
Please let us know in your message if you do not wish to be contacted during certain hours.
Press Inquiries:
Molly Bates
Susan Becher & Associates
Phone: +(212) 496-1394
Email: [email protected]
1159 Second Avenue, Suite #121
New York, NY 10065 US
Phone: +(212) 457-1476
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